Get In Touch

We are available to answer your questions about our payment solutions

Contact Information

Office Address

Level 12, 184 Collins Street
Melbourne VIC 3000
Australia

Email

[email protected]

Operating Hours

Customer Support: 24 hours daily
Office Hours: Monday - Friday, 9:00 AM - 6:00 PM AEDT
Weekend Support: Available via email

Response Time

Email inquiries typically receive responses within 2-4 business hours during office hours. Urgent payment issues are prioritized and addressed within 30 minutes.

Modern office workspace with laptop and coffee

Our Location

We operate from the financial district of Melbourne, with support infrastructure distributed across three continents to ensure continuous availability.

Melbourne Office

Primary operations and customer support center located in the heart of Australia's financial sector.

Data Centers

Redundant processing facilities in Sydney, Singapore, and Frankfurt ensure uninterrupted transaction processing.