GDPR Compliance Statement

General Data Protection Regulation Compliance

Wise-brook is committed to protecting and respecting your privacy in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Data Controller

For the purposes of GDPR, Wise-brook acts as the data controller for personal data collected through our website and services.

Contact details:
Wise-brook
Level 12, 184 Collins Street
Melbourne VIC 3000, Australia
Email: [email protected]

Legal Basis for Processing

We process your personal data under the following legal bases:

• Contractual Necessity: Processing is necessary to perform our contract with you or to take steps at your request before entering into a contract.
• Legitimate Interests: Processing is necessary for our legitimate interests, such as fraud prevention, network security, and improving our services.
• Legal Obligation: Processing is necessary to comply with legal obligations, including anti-money laundering and financial regulations.
• Consent: You have given explicit consent for processing for specific purposes, which you may withdraw at any time.

Your Rights Under GDPR

As a data subject, you have the following rights:

Right of Access

You have the right to obtain confirmation as to whether or not personal data concerning you is being processed, and access to that data.

Right to Rectification

You have the right to request correction of inaccurate personal data and to have incomplete personal data completed.

Right to Erasure

You have the right to request deletion of your personal data under certain circumstances, including when the data is no longer necessary for the purposes for which it was collected.

Right to Restriction of Processing

You have the right to request restriction of processing of your personal data in certain situations.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.

Right to Object

You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes.

Right to Withdraw Consent

Where processing is based on consent, you have the right to withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

Exercising Your Rights

To exercise any of your GDPR rights, please contact us at [email protected]. We will respond to your request within one month of receipt.

Data Protection Officer

You may contact our Data Protection Officer for any questions regarding our data processing practices:

Email: [email protected]

Right to Lodge a Complaint

You have the right to lodge a complaint with a supervisory authority, particularly in the EU member state of your habitual residence, place of work, or place of alleged infringement.

International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area. We ensure appropriate safeguards are in place to protect your data in accordance with GDPR requirements.

Data Security Measures

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:

• Encryption of personal data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication procedures
• Staff training on data protection obligations
• Incident response and breach notification procedures

Automated Decision-Making

We may use automated decision-making processes for fraud detection and risk assessment. You have the right to request human intervention, express your point of view, and contest such decisions.

Changes to This Statement

We may update this GDPR compliance statement from time to time. We will notify you of any significant changes by posting the new statement on this page.